Terms of Service
Effective Date:
These Terms of Service ("Terms") govern your access to and use of the Prime Code Studios platform, website, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Acceptance of Terms
By creating an account or using our Services, you represent that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to comply with all applicable laws and regulations.
2. Description of Services
Prime Code Studios provides a software platform that enables small businesses to manage jobs, track customers, and communicate with customers via SMS/text messaging. Features include job creation and tracking, customer management, direct SMS messaging, and reporting tools.
3. Account Registration
To use our Services, you must register for an account. You agree to:
- —Provide accurate, current, and complete information during registration.
- —Maintain and promptly update your account information.
- —Keep your password confidential and not share it with third parties.
- —Notify us immediately of any unauthorized use of your account.
- —Accept responsibility for all activities that occur under your account.
4. SMS / Text Messaging Terms
Our platform includes SMS and text messaging features. By using these features, you and your customers agree to the following terms:
Customer Opt-In Requirement
You may only send text messages to customers who have opted in to receive SMS communications. Customers opt in by providing their phone number and expressly agreeing to receive text messages from Prime Code Studios and its users. You are responsible for obtaining and documenting valid opt-in consent before sending any messages.
Message Frequency
Message frequency varies based on account activity, job updates, and individual user preferences. The number of messages a customer receives depends on the activity of the businesses they have opted in to receive messages from and their individual settings.
Message and Data Rates
Message and data rates may apply. Standard carrier messaging and data rates from the recipient's mobile carrier may apply to all SMS messages sent and received through our platform. Recipients should contact their mobile carrier for details about their plan.
Opt-Out and Help
Recipients may opt out of receiving text messages at any time by replying STOP to any message. After opting out, a single confirmation message will be sent and no further messages will be delivered. Recipients may reply HELP to any message for assistance, or contact us at hello@primecodestudios.com.
No Sale or Sharing of SMS Opt-In Data
Mobile opt-in data and consent information collected through our SMS program is never sold and never shared with third parties or affiliates for their own marketing purposes. This data is used solely to facilitate the text messaging services requested and to comply with applicable laws and regulations.
Your Responsibilities as a Sender
- —Only send messages to customers who have provided valid opt-in consent.
- —Comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier guidelines.
- —Not send spam, unsolicited messages, or messages that violate applicable laws.
- —Honor all opt-out requests promptly.
- —Maintain records of customer consent.
5. Acceptable Use
You agree not to use our Services to:
- —Violate any applicable law or regulation.
- —Send unsolicited or spam messages.
- —Harass, abuse, or harm any person.
- —Transmit any content that is unlawful, defamatory, obscene, or fraudulent.
- —Attempt to gain unauthorized access to our systems or other users' accounts.
- —Interfere with or disrupt the integrity or performance of our Services.
- —Reverse engineer, decompile, or disassemble any part of our platform.
6. Payment and Billing
Certain features of our Services require payment. By subscribing to a paid plan, you agree to pay all applicable fees. Fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all fees incurred. All fees are non-refundable except as required by law or as expressly stated in our refund policy.
7. Intellectual Property
All content, features, and functionality of our platform — including but not limited to software, text, graphics, logos, and icons — are owned by Prime Code Studios and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
You retain ownership of all content and data you submit to our platform. By submitting content, you grant us a limited license to use, store, and process that content solely to provide the Services.
8. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRIME CODE STUDIOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Prime Code Studios and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of our Services, your violation of these Terms, or your violation of any rights of another.
11. Termination
We reserve the right to suspend or terminate your account and access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the United States.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new effective date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, please contact us:
Prime Code Studios
Email: hello@primecodestudios.com