Privacy Policy
Effective Date:
Prime Code Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
1. Information We Collect
We may collect the following types of information:
- —Personal identification information: name, email address, phone number, and business name.
- —Account credentials: username and encrypted password.
- —Usage data: pages visited, features used, and time spent on the platform.
- —Device and browser information: IP address, browser type, operating system.
- —Communications: messages, job notes, and customer records you create within the platform.
- —Payment information: processed securely through our payment processor; we do not store full card numbers.
2. How We Use Your Information
We use the information we collect to:
- —Provide, operate, and maintain our platform and services.
- —Process transactions and send related information, including confirmations and invoices.
- —Send administrative information, such as updates, security alerts, and support messages.
- —Respond to your comments, questions, and requests.
- —Analyze usage trends to improve our platform.
- —Comply with legal obligations.
3. SMS / Text Messaging
Prime Code Studios provides SMS and text messaging features that allow you to communicate with your customers. The following disclosures apply to all SMS communications sent through our platform:
Opt-In
Customers opt in to receive text messages from Prime Code Studios and its users by providing their phone number and expressly agreeing to receive SMS/text messages. Consent is obtained at the point of data collection and is required before any text messages are sent.
Message Frequency
Message frequency varies based on account activity, job updates, and individual user preferences. You may receive multiple messages per day depending on your account settings and the activity of businesses you have opted in to receive messages from.
Message and Data Rates
Message and data rates may apply. Standard carrier messaging and data rates from your mobile carrier may apply to all SMS messages sent and received. Contact your mobile carrier for details about your plan.
Opt-Out and Help
You may opt out of receiving text messages at any time by replying STOP to any message you receive. After opting out, you will receive a single confirmation message and no further messages will be sent. To request assistance, reply HELP to any message or contact us at [email protected].
No Sale or Sharing of SMS Opt-In Data
Mobile opt-in data and consent information collected through our SMS program is never sold and never shared with third parties or affiliates for their own marketing purposes. This data is used solely to facilitate the text messaging services you have requested and to comply with applicable laws and regulations.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
- —Service providers: trusted third-party vendors who assist us in operating our platform (e.g., hosting, payment processing, analytics), subject to confidentiality agreements.
- —Legal requirements: when required by law, court order, or governmental authority.
- —Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to affected users.
- —Protection of rights: to protect the rights, property, or safety of Prime Code Studios, our users, or the public.
We do not share your personal information with third parties for their own marketing or advertising purposes.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- —Access the personal information we hold about you.
- —Request correction of inaccurate or incomplete information.
- —Request deletion of your personal information.
- —Object to or restrict certain processing of your data.
- —Data portability — receive your data in a structured, machine-readable format.
- —Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Prime Code Studios
Email: [email protected]